Shipping Rules

VERY IMPORTANT NEWS FOR SHIPPING OUTSIDE THE EU THERE IS ONLY INSURANCE IF THE BOTTLES ARRIVE AT YOUR ADDRESS AND ARE BROKEN, OR IF THEY LEAKED, OR DAMGED BOTTLES OR DAMAGED BOXES                NO INSURANCE FOR BEING DETERMINED BY CUSTOMS OR RETURNED OR AGAINST THEFT OR LOSS

FOR ALL orders they will get a small 3cl or 5cl whisky sample for free (if weight allows)

All our shipments are shipped in hard cardboard boxes, My opinion is that the boxes specially made for bottles are very strong,
but their is no foil to protect against damage or scratches, so we always roll the bottles in 5 up to 12 layers of foil, so it,s almost impossible to damaged the bottle, and the carton or wooden box or the bottle.                                                                                                                              You can choose for only track and trace or with insurance ( please notice INSURANCE OUTSIDE THE EU IS ONLY WHEN THE BOTTLES ARRIVE AT YOUR ADDRESS AND ARE DAMAGED, OR BROKEN, OR IF THEY LEAK, NO INSURANCE FOR BEING DETERMINED BY CUSTOMS OR RETURNED OR AGAINST THEFT OR LOSS)                                                                                                  IF THEIR IS SOMETHING WRONG PLEASE CONTACT ME

We ship to NETHERLANDS, ALL EU COUNTRIES, MOSTLY ALL COUNTRIES outside of the EU (only countries were it,s allowed to receive whisky.
It is the sole responsibility for orders outside the EU, that the buyer himself knows that he may incur possible customs costs, excise charges and VAT (even if your order is below 1000 euro,s, so sending back because you have to PAY VAT OR EXCISES WILL NOT BE REFUNDED, SAME AS YOU REFUSE THE PACKAGE FOR NO REASANABLE REASON WILL BE NOT REFUNDED)

PLEASE NOTE that the shipping time is NOT THE TIME OF ARRIVING WITH YOU, BUT THE TIME WE NEEDED MAXIMUM TO SEND THE BOTTLES

PLEASE NOTE FOR CHINA ONLY 2 BOTTLES EACH SHIPMENT, PLEASE CONTACT ME FOR MORE DETAILS

PLEASE NOTE THAT FOR CANADA EXPRESS IS THE BEST OPTION, PLEASE CONTACT ME FOR MORE DETAILS

FOR SHIPPING WITHIN THE EU, THE INSURANCE IS COVERED IF THE BOTTLES ARE BROKEN, OR LEAKED, AND THERE IS ALSO INSURANCE FOR THEFT AND LOSS.                                                      NO INSURANCE WITHIN THE EU FOR PACKAGE RETURNS IF THEY TRIED TO DELIVER BUT NO ONE WAS AT HOME

SHIPPING IN THIS CORONA TIME MAY TAKE LONGER, MAKE SURE YOU KEEP AN EYE ON THE TRACK AND TRACE CODE

PLEASE NOTE THAT ORDERS OUTSIDE THE EU DO NOT PAY ANY VAT

PLEASE NOTE that all orders without INSURANCE are NOT INSURED (OUTSIDE THE EU THERE IS ONLY INSURANCE IF THE BOTTLES ARRIVE AT YOUR ADDRESS AND ARE BROKEN, OR IF THEY LEAK NO INSURANCE FOR BEING DETERMINED BY CUSTOMS OR RETURNED OR AGAINST THEFT OR LOSS)                                                                                                                                                        INSIDE THE EU, THE INSURANCE IS COVERED IF THE BOTTLES ARE BROKEN, OR LEAKED, AND THERE IS ALSO INSURANCE FOR THEFT AND LOSS. NO INSURANCE WITHIN THE EU FOR PACKAGE RETURNS IF THEY TRIED TO DELIVER BUT NO ONE WAS AT HOME, IF HAPPENS YOU HAVE TO PAY SHIPPING FEE AGAIN, OR WITH A REASANABLE REASON WE FOUND A SOLUTION)

PLEASE NOTE THAT IF YOU TAKE EXPRESS DELIVERY, THAT YOU HAVE TO ASK FOR INSURANCE ON SENDING  (IF I GET A REQUEST OF EXPRESS I ALWAYS ASK IF THEY WANT INSURANCE, BUT SOMETIMES PEOPLE SAYS THEY DID NOT SEE THAT IN THE E-MAIL I SENDED THEM)

PLEASE NOTE that we do not ship Packages addressed to PO Boxes, reply numbers and NAPO addresses can not be delivered by us

PLEASE NOTE  that we have no influence on shipping time outside the Netherlands, (The shipping time is not in our hands, delay is always possible)

PLEASE NOTE that we shipping to America except for these states

  • Alabama

  • Arkansas

  • Kentucky

  • Mississippi

  • North Dakota

  • Pennsylvania

  • Utah

If you cancel the order before it is send, or before I ordered from the wholesaler, we will refund the purchase price incl shipping cost Including the costs of pay pal, credit card, or bank transfer

Delivery time: All orders on working days that arrive before 11:00 A.M will be sent the same day and you will have them home the next day
(only in the Netherlands, and ordered after Friday 11.00 A.M, send on Monday)

Some whisky’s have a longer delivery time, so take a good look before ordering